Privacy policy.

Effective Date: 7/23/2025

CLAENSLATE (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, sign up for our email or SMS updates, purchase merchandise, or interact with us through other digital channels.

By using our services or subscribing to our communications, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of personal information when voluntarily provided by you:

  • Name

  • Email address

  • Phone number (for SMS updates)

  • Shipping/billing address (for merchandise purchases)

  • Event registration details

  • Social media handles (if submitted)

  • Any messages or feedback you send us

We may also automatically collect non-personal information such as:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited on our website

  • Time spent on each page

This information helps us improve performance, content, and user experience.

2. How We Use Your Information

We use the information we collect to:

  • Send updates about new music, shows, merch drops, and exclusive content

  • Provide customer service and respond to inquiries

  • Process purchases and fulfill orders

  • Send promotional offers and fan-only experiences

  • Analyze site usage to improve our marketing and content strategies

  • Ensure compliance with relevant laws and policies

3. SMS & Email Communications

If you opt in to receive text messages or emails from CLAENSLATE:

  • You may receive recurring messages about events, new releases, exclusive offers, and behind-the-scenes content.

  • You can unsubscribe from emails at any time by clicking the “Unsubscribe” link in any message.

  • To opt out of SMS, reply “STOP” to any message.

Message and data rates may apply. Frequency may vary based on activity.

4. Sharing of Information

We do not sell or rent your personal information. We may share your information with:

  • Trusted third-party services (e.g., email marketing platforms, SMS services, fulfillment vendors) for the sole purpose of operating CLAENSLATE communications or merchandise services

  • Government agencies, when required by law

All third-party partners are contractually obligated to protect your information and use it only for authorized purposes.

5. Data Security

We implement reasonable security measures to protect your data from unauthorized access or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. You use our services at your own risk.

6. Your Rights

You may:

  • Request access to or deletion of your personal data

  • Update your communication preferences

  • Withdraw consent at any time

To exercise your rights, contact us at jeff@claenslatemusic.com.

7. Children’s Privacy

CLAENSLATE is not intended for use by anyone under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. Continued use of our services after changes indicates your agreement with the updated policy.

Contact Us

For questions or concerns about this Privacy Policy, contact:

jeff@claenslatemusic.com

Or visit: https://www.claenslatemusic.com